BLINQ

General Retail & Marketplaces • Washington, D.C.blinq.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+5.8 vs. last month4.20 ★ average rating · 679 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#239of 359

Top 67% · Mid Pack

#1 (best)#359 (worst)

#237Peer

#238Peer

#239This company

#240Peer

#241Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral2%
Negative25%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 659 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.7%

Onboarding

15.0%

Communication

14.7%

Response Speed

9.5%

Customer Support

9.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 24.9% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

74.2%

4★

5.0%

3★

2.7%

2★

2.7%

1★

15.5%

Based on 679 analyzed reviews. Sentiment is holding steady: 77.8% of reviews in the last three months were positive, compared with 76.3% in the three months before that.

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