Based on public reviews and response behavior.
100 reviews over 1,024 days (about 3 per month). Busiest month: 19% of reviews. Languages: de 80%, en 20%.
Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,883 ranked companies · benchmark 23 Oct 2026
Score
20.9
Industry average 63.2
42.3 below average
Rating
4.01
Industry average 4.22
0.21 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
21% of reviews positive, 79% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,883 ranked companies in Food & Beverage (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.698 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.700). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99