Based on public reviews and response behavior.
1,000 reviews over 76 days (about 401 per month). Busiest month: 44% of reviews. Languages: en 83%, unknown 16%, es 0%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
60.6
Industry average 60.6
in line with average
Rating
4.06
Industry average 4.28
0.22 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering July 2026 — 191 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 40% negative and 2% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.108 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.211). Review the worst months in the trend data to identify specific operational or product issues.
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