Customereye

Beyond Body

Beauty & Wellness • United Statesbeyondbody.me

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

50/100
+7.4 vs. last month3.40 ★ average rating · 1,654 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#269of 351
Top 77% · Bottom Tier
#1 (best)#351 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Overall Customer Sentiment

Below Average

53% of reviews positive, 45% negative

53%
positive
  • Positive53%
  • Neutral2%
  • Negative45%

Sentiment Balance

Covering July 2026 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,627 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing
18.4%
Onboarding
15.2%
Customer Support
13.0%
Response Speed
10.8%
Loyalty
10.6%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 18.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH80/100
80/100
signal score
  • Built from a negative-review share of 45.2% across this company's analyzed reviews.
  • 49 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
36.3%
4
25.2%
3
7.9%
2
3.8%
1
26.8%

Based on 1,654 analyzed reviews. Sentiment is slipping: 25.5% of reviews in the last three months were positive, compared with 64.2% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis