Based on public reviews and response behavior.
78 reviews over 1,051 days (about 2.3 per month). Busiest month: 27% of reviews. Languages: en 100%.
Vaping & Smoking Alternatives average: score 60.5, rating 4.28 stars, reply rate 29.1%, over 694 ranked companies · benchmark 22 Oct 2026
Score
91.0
Industry average 60.5
30.5 above average
Rating
4.82
Industry average 4.28
0.54 above average
Reply rate
—
Industry average 29.1%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering April 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 78 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 694 ranked companies in Vaping & Smoking Alternatives (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 91.0 places the company in the top quarter of about 700 ranked Vaping & Smoking Alternatives companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 92% of reviews against an industry average of 29%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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