Grandmas Bake Shoppe

Food & Beverage • United Statesbeatricebakery.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

69/100

−3.9 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#66of 551

Top 12% · Top Tier

#1 (best)#551 (worst)

#64Peer

#65Peer

#66This company

#67Peer

#68Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 15% negative

83%

positive

Positive83%
Neutral2%
Negative15%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

29.6%

Product Quality

19.7%

Loyalty

17.0%

Response Speed

11.9%

Customer Support

7.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 20.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.0%

4★

4.2%

3★

4.0%

2★

1.8%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

Unlock full insights