Customereye

Bayam Jewelry

General Retail & Marketplaces • United Statesbayamjewelry.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+18.2 vs. last month4.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#55of 359
Top 15% · Top Tier
#1 (best)#359 (worst)
#53Peer
#54Peer
#55This company
#56Peer
#57Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.1%
Product Quality
20.2%
Response Speed
14.0%
Loyalty
13.8%
Pricing
9.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.8%
4
7.5%
3
2.8%
2
3.2%
1
13.7%

Based on 600 analyzed reviews. Sentiment is slipping: 90.3% of reviews in the last three months were positive, compared with 98.0% in the three months before that.

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