Customereye

Barracuda

General Retail & Marketplaces • United Statesbarracuda.co

Review data last updated .

Based on public reviews and response behavior.

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148 reviews over 3,640 days (about 1.2 per month). Busiest month: 24% of reviews. Languages: en 80%, unknown 19%, ro 1%.

Overall Score

47/100
3.69 ★ average rating · 148 reviews
47/100 from 148 reviews over 14 months, moderate confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

47.1

Industry average 64.6

17.5 below average

Rating

3.69

Industry average 4.29

0.60 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2127of 2402 ranked in General Retail & Marketplaces
Top 89% · Bottom Tier
#1 (best)#2402 (worst)
#2125Peer
#2126Peer
#2127This company
#2128Peer
#2129Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering September 2021 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Communication
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Pricing
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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