Based on public reviews and response behavior.
154 reviews over 1,898 days (about 2.5 per month). Busiest month: 40% of reviews. Languages: en 95%, unknown 5%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,059 ranked companies · benchmark 23 Oct 2026
Score
43.0
Industry average 65.8
22.8 below average
Rating
3.31
Industry average 4.32
1.01 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering October 2025 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.
Share of theme mentions
Themes extracted from 154 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,059 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 43.0 sits in the bottom quarter of about 3,100 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 4% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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