Customereye

Averys Wine Merchants

Food & Beverage • United Kingdomaverys.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 93 days (about 65 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

67/100
Short observation window (93 days)
+2.5 vs. last month4.75 ★ average rating · 200 reviews
67/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,298 ranked companies · benchmark 9 Oct 2026

Score

67.0

Industry average 61.8

5.2 above average

Rating

4.75

Industry average 4.27

0.48 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#927of 2298 ranked in Food & Beverage
Top 40% · Upper Halfup 115 from last month
#1 (best)#2298 (worst)
#925Peer
#926Peer
#927This company
#928Peer
#929Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 37 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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