Based on public reviews and response behavior.
100 reviews over 1,984 days (about 1.5 per month). Busiest month: 11% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 24 Oct 2026
Score
56.8
Industry average 63.9
7.1 below average
Rating
2.72
Industry average 4.22
1.50 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 52% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.688 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.72 stars is 1.5 below the Finance & Insurance average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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