Based on public reviews and response behavior.
77 reviews over 945 days (about 2.5 per month). Busiest month: 13% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.9, rating 4.30 stars, reply rate 32.8%, over 1,308 ranked companies · benchmark 17 Oct 2026
Score
42.1
Industry average 60.9
18.8 below average
Rating
4.09
Industry average 4.30
0.21 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 48% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 77 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,308 ranked companies in Auto Parts & Accessories (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.333 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 42.1 sits in the bottom quarter of about 1,300 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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