Based on public reviews and response behavior.
56 days of reviews, with a steady monthly review flow. Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Auto Parts & Accessories average: score 61.3, rating 4.26 stars, reply rate 32.9%, over 1,090 ranked companies · benchmark 4 Nov 2026
Score
63.1
Industry average 61.3
1.8 above average
Rating
4.29
Industry average 4.26
0.03 above average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,090 ranked companies in Auto Parts & Accessories (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.230 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 75% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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