Based on public reviews and response behavior.
100 reviews over 672 days (about 4.5 per month). Busiest month: 8% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026
Score
60.1
Industry average 68.6
8.5 below average
Rating
4.99
Industry average 4.49
0.50 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,704 ranked companies in Home & Living (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 92.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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