Customereye

Apfelbauminc

Hobbies & Arts • United Statesapfelbauminc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+9.8 vs. last month4.77 ★ average rating · 265 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#344of 467
Top 74% · Mid Pack
#1 (best)#467 (worst)
#342Peer
#343Peer
#344This company
#345Peer
#346Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering June 2024 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 256 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.2%
Response Speed
16.6%
Product Quality
15.8%
Loyalty
12.0%
Customer Support
10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 30.9% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
86.8%
4
6.8%
3
4.2%
2
1.5%
1
0.8%

Based on 265 analyzed reviews. Sentiment is slipping: 93.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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