Customereye

Aon Affinity Travel Practice

Finance & Insuranceaontravelclaim.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 209 days (about 15 per month). Busiest month: 19% of reviews. Languages: en 99%, unknown 1%.

Overall Score

76/100
+30.0 vs. last month4.34 ★ average rating · 100 reviews
76/100 from 100 reviews over 7 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

76.1

Industry average 64.0

12.1 above average

Rating

4.34

Industry average 4.23

0.11 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#563of 2796 ranked in Finance & Insurance
Top 20% · Top Tierup 562 from last month
#1 (best)#2796 (worst)
#561Peer
#562Peer
#563This company
#564Peer
#565Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
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Customer Support
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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