Based on public reviews and response behavior.
3,149 reviews over 5,720 days (about 17 per month). Busiest month: 9% of reviews. Languages: en 87%, unknown 12%, fr 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
38.9
Industry average 66.0
27.1 below average
Rating
3.21
Industry average 4.47
1.26 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 47% negative
Covering August 2026 — 191 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 39% of reviews in this period, with 58% negative and 3% neutral.
Share of theme mentions
Themes extracted from 3,149 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.378). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 38.9 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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