Customereye

Analogue Wonderland

Media & Content • United Kingdomanaloguewonderland.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−1.4 vs. last month4.87 ★ average rating · 647 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#70of 172
Top 41% · Upper Half
#1 (best)#172 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering November 2024 — 96 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 627 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
16.9%
Delivery Shipping
16.6%
Customer Support
15.5%
Response Speed
14.8%
Loyalty
11.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 14.4% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.6%
4
4.2%
3
1.7%
2
0.3%
1
1.2%

Based on 647 analyzed reviews. Sentiment is holding steady: 66.7% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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