Alzashop

Hobbies & Arts • United Kingdomalzashop.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

3.73 ★ average rating · 561 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#449of 467

Top 96% · Bottom Tier

#1 (best)#467 (worst)

#447Peer

#448Peer

#449This company

#450Peer

#451Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%

positive

Positive59%
Neutral2%
Negative39%

Sentiment Balance

Covering December 2021 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 517 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.0%

Pricing

13.3%

Response Speed

13.0%

Loyalty

11.3%

Customer Support

11.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 42.3% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

61.3%

4★

6.4%

3★

2.7%

2★

2.7%

1★

26.9%

Based on 561 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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