Based on public reviews and response behavior.
177 reviews over 35 days (about 154 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: fr 79%, unknown 20%, en 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
43.2
Industry average 66.0
22.8 below average
Rating
4.37
Industry average 4.47
0.10 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
11% of reviews positive, 88% negative
Covering September 2026 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 86% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in French
Share of theme mentions
Themes extracted from 177 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.315 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.2 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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