Customereye

Alchemists Workshops

Hobbies & Arts • United Kingdomalchemistsworkshops.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
−1.7 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#75of 467
Top 16% · Top Tier
#1 (best)#467 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2024 — 105 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.2%
Response Speed
16.5%
Product Quality
14.9%
Loyalty
13.5%
Customer Support
12.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.5%
4
2.7%
3
0.8%
2
0.7%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.6% of reviews in the last three months were positive, compared with 98.1% in the three months before that.

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