Customereye

Affotax

Finance & Insurance • United Kingdomaffotax.com

Review data last updated .

Based on public reviews and response behavior.

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183 reviews over 346 days (about 16 per month). Busiest month: 12% of reviews. Languages: en 100%, fr 1%.

Overall Score

57/100
+7.1 vs. last month4.94 ★ average rating · 183 reviews
57/100 from 183 reviews over 13 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

57.3

Industry average 64.0

6.7 below average

Rating

4.94

Industry average 4.23

0.71 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1942of 2796 ranked in Finance & Insurance
Top 69% · Mid Packup 215 from last month
#1 (best)#2796 (worst)
#1940Peer
#1941Peer
#1942This company
#1943Peer
#1944Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering October 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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