Acilearning

Professional Certification & Skills • United Statesacilearning.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−6.5 vs. last month4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#253of 281

Top 90% · Bottom Tier

#1 (best)#281 (worst)

#251Peer

#252Peer

#253This company

#254Peer

#255Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%

positive

Positive74%
Neutral3%
Negative24%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 556 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.8%

Customer Support

17.5%

Loyalty

14.5%

Pricing

10.2%

Problem Resolution

8.8%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 8.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

65.0%

4★

12.0%

3★

8.7%

2★

3.2%

1★

11.2%

Based on 600 analyzed reviews. Sentiment is slipping: 82.0% of reviews in the last three months were positive, compared with 87.8% in the three months before that.

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