Customereye

Acas

Professional Certification & Skills • United Kingdomacas.org.uk

Review data last updated .

Based on public reviews and response behavior.

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303 reviews over 3,349 days (about 2.8 per month). Busiest month: 12% of reviews. Languages: en 97%, unknown 2%, fr 1%.

Overall Score

60/100
−22.7 vs. last month3.45 ★ average rating · 303 reviews
60/100 from 303 reviews over 22 months, high confidence.

Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026

Score

59.6

Industry average 71.9

12.3 below average

Rating

3.45

Industry average 4.63

1.18 below average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#787of 967 ranked in Professional Certification & Skills
Top 81% · Bottom Tierdown 40 from last month
#1 (best)#967 (worst)
#785Peer
#786Peer
#787This company
#788Peer
#789Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 38% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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