Customereye

Ableworld

Healthcare & Medical • United Kingdomableworld.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

68/100
+3.2 vs. last month4.47 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#77of 615
Top 13% · Top Tier
#1 (best)#615 (worst)
#75Peer
#76Peer
#77This company
#78Peer
#79Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.3%
Loyalty
16.2%
Product Quality
13.8%
Delivery Shipping
11.1%
Pricing
8.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • •Built from a negative-review share of 17.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
83.2%
4★
3.2%
3★
1.5%
2★
2.3%
1★
9.8%

Based on 600 analyzed reviews. Sentiment is improving: 89.1% of reviews in the last three months were positive, compared with 83.2% in the three months before that.

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