Customereye

AATU Dog & Cat Food

Pet Products & Supplies • United Kingdomaatu.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 145 days (about 42 per month). Busiest month: 31% of reviews. Languages: en 100%, de 1%.

Overall Score

87/100
Short observation window (145 days)
+9.7 vs. last month4.70 ★ average rating · 200 reviews
87/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026

Score

87.1

Industry average 65.1

22.0 above average

Rating

4.70

Industry average 4.37

0.33 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#78of 1072 ranked in Pet Products & Supplies
Top 7% · Top Tierup 99 from last month
#1 (best)#1072 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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