Customereye

7-Locksmiths

Home Services7-locksmiths.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 235 days (about 26 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

71/100
+10.8 vs. last month4.81 ★ average rating · 200 reviews
71/100 from 200 reviews over 8 months, moderate confidence.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 24 Oct 2026

Score

70.8

Industry average 71.4

0.6 below average

Rating

4.81

Industry average 4.67

0.14 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1149of 2039 ranked in Home Services
Top 56% · Mid Packup 100 from last month
#1 (best)#2039 (worst)
#1147Peer
#1148Peer
#1149This company
#1150Peer
#1151Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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