3SIXtesting

Healthcare & Medical • United Kingdom3sixtesting.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−7.5 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#53of 615

Top 9% · Top Tier

#1 (best)#615 (worst)

#51Peer

#52Peer

#53This company

#54Peer

#55Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 12% negative

86%

positive

Positive86%
Neutral2%
Negative12%

Sentiment Balance

Covering June 2022 — 26 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 19% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.2%

Onboarding

16.7%

Response Speed

16.7%

Product Quality

12.0%

Loyalty

11.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 33.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.8%

4★

3.7%

3★

0.2%

2★

0.3%

1★

1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 99.3% in the three months before that.

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