Customereye

2GO Software

Software & Web Services • Netherlands2gosoftware.eu

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#31of 363
Top 9% · Top Tier
#1 (best)#363 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering November 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing
19.6%
Onboarding
18.3%
Product Quality
12.3%
Customer Support
12.3%
Loyalty
9.2%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 28.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
91.8%
4
6.5%
3
0.5%
2
0.0%
1
1.2%

Based on 600 analyzed reviews. Sentiment is improving: 96.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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