Based on public reviews and response behavior.
193 reviews over 162 days (about 36 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: de 71%, it 16%, en 10%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
91.0
Industry average 61.8
29.2 above average
Rating
4.78
Industry average 4.15
0.63 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering September 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in German
Share of theme mentions
Themes extracted from 193 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.152 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.201). Review the worst months in the trend data to identify specific operational or product issues.
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