Customereye

240 Tutoring

Professional Certification & Skills • United States240tutoring.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

51/100
+7.2 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#239of 281
Top 85% · Bottom Tier
#1 (best)#281 (worst)
#237Peer
#238Peer
#239This company
#240Peer
#241Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 21% negative

76%
positive
  • Positive76%
  • Neutral3%
  • Negative21%

Sentiment Balance

Covering August 2024 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
33.9%
Loyalty
18.8%
Product Quality
15.0%
Onboarding
10.8%
Pricing
7.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • •Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
88.2%
4★
7.3%
3★
1.0%
2★
0.8%
1★
2.7%

Based on 600 analyzed reviews. Sentiment is improving: 93.3% of reviews in the last three months were positive, compared with 81.2% in the three months before that.

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