Based on public reviews and response behavior.
100 reviews over 229 days (about 13 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%.
Sporting Goods & Equipment average: score 63.1, rating 4.31 stars, reply rate 27.2%, over 142 ranked companies · benchmark 30 Oct 2026
Score
47.9
Industry average 63.1
15.2 below average
Rating
3.92
Industry average 4.31
0.39 below average
Reply rate
—
Industry average 27.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering October 2026 — 61 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 142 ranked companies in Sporting Goods & Equipment (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.271 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.9 sits in the bottom quarter of about 140 ranked Sporting Goods & Equipment companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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