Based on public reviews and response behavior.
135 reviews over 182 days (about 23 per month). Busiest month: 37% of reviews. Languages: en 99%, es 2%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 21 Oct 2026
Score
73.6
Industry average 70.7
2.9 above average
Rating
4.96
Industry average 4.57
0.39 above average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering September 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes extracted from 135 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 92 mentions with a sentiment score of 90.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99