Customereye

1Cover NZ

Finance & Insurance • New Zealand1cover.co.nz

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 107 days (about 28 per month). Busiest month: 35% of reviews. Languages: en 100%.

Overall Score

70/100
Short observation window (107 days)
+17.1 vs. last month4.55 ★ average rating · 100 reviews
70/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

69.6

Industry average 64.0

5.6 above average

Rating

4.55

Industry average 4.23

0.32 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1139of 2796 ranked in Finance & Insurance
Top 41% · Upper Halfup 601 from last month
#1 (best)#2796 (worst)
#1137Peer
#1138Peer
#1139This company
#1140Peer
#1141Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering October 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Response Speed
Hidden
Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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