Customereye

ZipJob

Jobs & Recruitment • United Stateszipjob.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,914 days (about 9.5 per month). Busiest month: 8% of reviews.

Overall Score

50/100
3.93 ★ average rating · 600 reviews
50/100 from 600 reviews over 44 months, high confidence.

Jobs & Recruitment average: score 66.9, rating 4.39 stars, reply rate 44.1%, over 386 ranked companies · benchmark 7 Oct 2026

Score

50.1

Industry average 66.9

16.8 below average

Rating

3.93

Industry average 4.39

0.46 below average

Reply rate

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Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#333of 386 ranked in Jobs & Recruitment
Top 86% · Bottom Tier
#1 (best)#386 (worst)
#331Peer
#332Peer
#333This company
#334Peer
#335Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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