Based on public reviews and response behavior.
104 reviews over 377 days (about 8.4 per month). Busiest month: 15% of reviews. Languages: en 99%, de 1%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,018 ranked companies · benchmark 7 Oct 2026
Score
84.0
Industry average 64.2
19.8 above average
Rating
4.92
Industry average 4.34
0.58 above average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 104 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,018 ranked companies in Healthcare & Medical (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 84.0 places the company in the top quarter of about 3,000 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 84 mentions with a sentiment score of 95.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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