Based on public reviews and response behavior.
365 reviews over 973 days (about 11 per month). Busiest month: 11% of reviews. Languages: en 93%, de 3%, fr 2%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
70.9
Industry average 65.6
5.3 above average
Rating
3.94
Industry average 4.46
0.52 below average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering February 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from the 365 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 275 mentions with a sentiment score of 75.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.94 stars is 0.6 below the Hobbies & Arts average of 4.5. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
