Based on public reviews and response behavior.
3,405 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,922 ranked companies · benchmark 3 Nov 2026
Score
71.8
Industry average 66.9
4.9 above average
Rating
4.38
Industry average 4.38
in line with average
Reply rate
—
Industry average 43.9%
not measured
Not ranked
no reviews in the last 12 months
86% of reviews positive, 14% negative
Covering December 2014, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,922 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 82.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
