Based on public reviews and response behavior.
100 reviews over 2,382 days (about 1.3 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026
Score
43.0
Industry average 66.6
23.6 below average
Rating
3.13
Industry average 4.37
1.24 below average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
55% of reviews positive, 43% negative
Covering September 2018 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 69% negative and 8% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,048 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.397 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 25% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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