Based on public reviews and response behavior.
100 reviews over 766 days (about 4 per month). Busiest month: 13% of reviews. Languages: en 92%, de 8%.
Apparel & Fashion average: score 61.9, rating 4.06 stars, reply rate 36.3%, over 2,808 ranked companies · benchmark 2 Nov 2026
Score
52.5
Industry average 61.9
9.4 below average
Rating
2.38
Industry average 4.06
1.68 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 56% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,808 ranked companies in Apparel & Fashion (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.249 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 52.5 sits in the bottom quarter of about 2,800 ranked Apparel & Fashion companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99