Based on public reviews and response behavior.
130 reviews over 432 days (about 9.2 per month). Busiest month: 12% of reviews. Languages: en 99%, el 1%.
Vaping & Smoking Alternatives average: score 59.3, rating 4.37 stars, reply rate 30.2%, over 580 ranked companies · benchmark 8 Oct 2026
Score
56.8
Industry average 59.3
2.5 below average
Rating
4.70
Industry average 4.37
0.33 above average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 130 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 580 ranked companies in Vaping & Smoking Alternatives (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 90 mentions with a sentiment score of 83.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.70 stars is 0.3 above the Vaping & Smoking Alternatives average of 4.4. Show the rating where prospects decide: product pages, checkout, e-mail footers.
