Customereye

Winfields Outdoors

Hobbies & Arts • United Kingdomwww.winfieldsoutdoors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+9.9 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#99of 467
Top 21% · Top Tier
#1 (best)#467 (worst)
#97Peer
#98Peer
#99This company
#100Peer
#101Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2024 — 32 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.5%
Product Quality
17.2%
Response Speed
16.5%
Customer Support
12.4%
Pricing
11.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.8%
4
5.2%
3
1.5%
2
1.0%
1
2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.3% of reviews in the last three months were positive, compared with 94.8% in the three months before that.

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