Customereye

Whitby Distillery

Food & Beveragewww.whitbydistillery.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 389 days (about 7.8 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

72/100
−15.0 vs. last month4.97 ★ average rating · 100 reviews
72/100 from 100 reviews over 13 months, moderate confidence.

Food & Beverage average: score 58.1, rating 4.18 stars, reply rate 32.2%, over 1,139 ranked companies · benchmark 21 Sept 2026

Score

71.7

Industry average 58.1

13.6 above average

Rating

4.97

Industry average 4.18

0.79 above average

Reply rate

Industry average 32.2%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#205of 1139 ranked in Food & Beverage
Top 18% · Top Tier
#1 (best)#1139 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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