Customereye

Company Shop

Food & Beveragewww.companyshop.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 191 days (about 32 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

73/100
+4.9 vs. last month4.77 ★ average rating · 199 reviews
73/100 from 199 reviews over 5 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

72.6

Industry average 61.8

10.8 above average

Rating

4.77

Industry average 4.27

0.50 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#600of 2294 ranked in Food & Beverage
Top 26% · Upper Halfup 51 from last month
#1 (best)#2294 (worst)
#598Peer
#599Peer
#600This company
#601Peer
#602Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

94% of reviews positive, 4% negative

94%
positive
  • Positive94%
  • Neutral2%
  • Negative4%

Sentiment Balance

Covering September 2026 — 44 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 0% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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