Based on public reviews and response behavior.
200 reviews over 23 days (about 265 per month). Busiest month: 87% of reviews — one month dominates this sample. Languages: en 100%.
Finance & Insurance average: score 59.2, rating 4.14 stars, reply rate 42.4%, over 1,222 ranked companies · benchmark 22 Sept 2026
Score
51.9
Industry average 59.2
7.3 below average
Rating
4.45
Industry average 4.14
0.31 above average
Reply rate
—
Industry average 42.4%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering September 2026 — 174 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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