Customereye

Virgin Bet

Entertainment & Events • United Kingdomwww.virginbet.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 487 days (about 38 per month). Busiest month: 12% of reviews.

Overall Score

41/100
−11.1 vs. last month2.57 ★ average rating · 600 reviews
41/100 from 600 reviews over 16 months, high confidence.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

41.4

Industry average 60.7

19.3 below average

Rating

2.57

Industry average 4.11

1.54 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1009of 1178 ranked in Entertainment & Events
Top 86% · Bottom Tierdown 16 from last month
#1 (best)#1178 (worst)
#1007Peer
#1008Peer
#1009This company
#1010Peer
#1011Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering November 2024 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 48% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Pricing
Hidden
Customer Support
Hidden
Product Quality
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Entertainment & Events