Customereye

VICI

Apparel & Fashion • United Stateswww.vicicollection.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,106 days (about 17 per month). Busiest month: 10% of reviews.

Overall Score

54/100
4.27 ★ average rating · 600 reviews
54/100 from 600 reviews over 31 months, high confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

53.6

Industry average 63.4

9.8 below average

Rating

4.27

Industry average 4.26

in line with average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1653of 2170 ranked in Apparel & Fashion
Top 76% · Bottom Tier
#1 (best)#2170 (worst)
#1651Peer
#1652Peer
#1653This company
#1654Peer
#1655Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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