Customereye

Venba Fragrance

Cosmetics & Fragrance • United Stateswww.venbafragrance.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+7.3 vs. last month4.93 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#128of 191
Top 67% · Mid Pack
#1 (best)#191 (worst)
#126Peer
#127Peer
#128This company
#129Peer
#130Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering July 2026 — 59 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Product Quality
19.8%
Response Speed
18.8%
Pricing
11.7%
Loyalty
10.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 16.5% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.1%
4
2.6%
3
0.4%
2
0.1%
1
0.8%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 99.7% of reviews in the last three months were positive, compared with 98.7% in the three months before that.

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