Customereye

Valued Opinions

Paid Surveys & Rewards • United Stateswww.valuedopinions.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

65/100
−6.5 vs. last month4.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#7of 67
Top 10% · Top Tier
#1 (best)#67 (worst)
#5Peer
#6Peer
#7This company
#8Peer
#9Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
14.7%
Loyalty
14.5%
Customer Support
13.0%
Problem Resolution
12.8%
Product Quality
10.9%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • •Built from a negative-review share of 44.3% across this company's analyzed reviews.
  • •5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5★
65.2%
4★
17.2%
3★
3.8%
2★
3.2%
1★
10.7%

Based on 600 analyzed reviews. Sentiment is improving: 93.5% of reviews in the last three months were positive, compared with 80.3% in the three months before that.

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