Completesave

Paid Surveys & Rewards • United Kingdomcompletesave.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

32/100

+0.8 vs. last month1.24 ★ average rating · 160 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#65of 67

Top 97% · Bottom Tier

#1 (best)#67 (worst)

#63Peer

#64Peer

#65This company

#66Peer

#67Peer

Overall Customer Sentiment

Below Average

24% of reviews positive, 72% negative

24%

positive

Positive24%
Neutral4%
Negative72%

Sentiment Balance

Covering May 2020 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 160 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2020.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

25.8%

Communication

20.1%

Loyalty

16.8%

Customer Support

16.5%

Response Speed

6.3%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 25.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH82/100

82/100

signal score

•Built from a negative-review share of 71.9% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating

5★

2.5%

4★

1.9%

3★

3.1%

2★

1.9%

1★

90.6%

Based on 160 analyzed reviews. Sentiment is holding steady: 5.8% of reviews in the last three months were positive, compared with 10.7% in the three months before that.

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