Customereye

Trademax

Home & Living • United Stateswww.trademax.se

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

34/100
3.12 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#650of 675
Top 96% · Bottom Tier
#1 (best)#675 (worst)
#648Peer
#649Peer
#650This company
#651Peer
#652Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 54% negative

45%
positive
  • Positive45%
  • Neutral1%
  • Negative54%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.4%
Customer Support
19.4%
Product Quality
14.2%
Pricing
10.0%
Response Speed
10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH93/100
93/100
signal score
  • •Built from a negative-review share of 58.0% across this company's analyzed reviews.
  • •10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating
5★
39.8%
4★
11.0%
3★
6.3%
2★
7.3%
1★
35.5%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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